Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: January 15, 2024
Overview
At Storytelling, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our learning platform and services.
By using our service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.
Information We Collect
We collect information you provide directly to us and information we obtain automatically when you use our service.
Account Information
Name, email address, password, and profile information you provide when creating an account.
Usage Data
Information about how you use our service, including reading progress, preferences, and interactions.
Device Information
Device type, operating system, browser information, and IP address for security and optimization.
Communication Data
Messages you send to us, feedback, and support requests to improve our service.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services.
Service Provision
To provide, maintain, and improve our learning platform and personalized content recommendations.
Security & Safety
To protect against fraud, abuse, and security threats, and to ensure platform integrity.
Communication
To send important updates, respond to inquiries, and provide customer support.
Analytics
To understand usage patterns, improve our service, and develop new features.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, property, or safety, or that of our users
- With service providers who assist us in operating our platform (under strict confidentiality agreements)
- In connection with a business transfer, merger, or acquisition
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication systems
- Employee training on data protection practices
- Incident response procedures
Your Rights and Choices
You have certain rights regarding your personal information, including:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Objection: Object to certain processing of your information
- Withdrawal: Withdraw consent where processing is based on consent
To exercise these rights, please contact us at privacy@storytelling.com. We will respond to your request within 30 days.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us:
- Remember your preferences and settings
- Analyze how you use our service
- Provide personalized content and recommendations
- Improve our platform's performance and functionality
You can control cookies through your browser settings, but disabling cookies may affect the functionality of our service.
Questions About This Policy?
If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us.
Email: privacy@storytelling.com
Address: 123 Innovation Street, Tech District, San Francisco, CA 94105